Terms of service
Last updated: June 13, 2026
These Terms of Service ("Terms") govern your access to and use of the website located at rays-caps.com (the "Site") and any purchase of products from LRH International LLC, a limited liability company organized under the laws of the State of Wyoming, doing business as Rays Caps ("Company," "we," "us," or "our"). The terms "you" and "your" refer to the user or purchaser.
By accessing the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Shipping Policy, and our Return & Refund Policy, each incorporated here by reference. If you do not agree, do not use the Site or place an order.
1. Eligibility and Accounts
You represent that you are at least 18 years old, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into a binding contract. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide current, complete, and accurate account and purchase information and to keep it updated.
2. Products, Descriptions, and Availability
We make reasonable efforts to display product descriptions, colors, and images accurately, but we do not warrant that descriptions, images, colors, or other content are accurate, complete, reliable, current, or error-free. Actual products may vary from images due to monitor settings, manufacturing variation, or supplier changes.
All products are subject to availability. We reserve the right, without liability, to limit quantities, refuse or cancel any order, discontinue any product, and limit sales by person, household, geographic region, or jurisdiction, at our sole discretion.
3. Order Acceptance and Pricing
Your submission of an order is an offer to purchase. No contract is formed until we accept your order by sending an order confirmation or by shipping the product. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing or description errors, or unavailability.
Prices are shown in U.S. Dollars (USD) and are subject to change without notice. We are not obligated to honor orders placed at an incorrect price resulting from a typographical, technical, or pricing error, even after an order confirmation has been sent. If we cancel an order for this reason after payment, we will issue a refund of the amount charged.
4. Sourcing, Shipping, and Delivery
You acknowledge and agree that our products are sourced from and shipped by third-party suppliers and fulfillment partners, including suppliers located outside the United States. As a result, processing and delivery times may be longer than for domestically stocked goods.
We will provide estimated processing and transit times on the Site or at checkout. These are estimates, not guarantees. Title and risk of loss pass to you upon our delivery of the product to the carrier.
We will ship within the time stated at the time of sale or, if no time is stated, within 30 days, consistent with applicable law. If we cannot ship within the applicable time and you do not consent to a delay, you are entitled to cancel the order and receive a refund for the unshipped items, consistent with the FTC Mail, Internet, or Telephone Order Merchandise Rule and other applicable law. Nothing in these Terms limits any non-waivable right you have under applicable consumer protection law.
5. Import Duties, Taxes, and Customs
We sell to U.S. customers on a Delivered Duty Paid (DDP) basis. This means the price you pay at checkout includes applicable U.S. import duties and tariffs on the products (including, where applicable, Section 301 and other tariffs on goods of Chinese origin). You will not be asked to pay additional import duties or tariffs to the carrier or to customs authorities upon delivery. We, or our carrier or customs broker acting on our behalf, are responsible for clearing the products through U.S. customs and paying those duties and tariffs.
Applicable destination sales or use taxes, if any, are calculated and shown separately at checkout. In the event that a carrier or authority nonetheless bills you directly for import duties or tariffs that we have already covered under this DDP arrangement, contact us at ray@rays-caps.com with documentation and we will reimburse the amount you were charged. This section does not cover taxes or charges that are, by law, the responsibility of the purchaser.
6. Returns, Refunds, and Cancellations
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. In summary, and subject to that policy:
Eligible items may be returned within 14 days of delivery if unused and in original condition.
Certain items may be excluded from return (for example, final-sale, personalized, or hygiene-sensitive items), to the extent permitted by law.
Where a return results from our error or a defective product, we will cover return shipping; otherwise return shipping is your responsibility.
Refunds are issued to the original payment method after we receive and inspect the returned item.
This section does not limit any non-waivable statutory right to a refund or remedy under applicable law.
7. Payment and Chargebacks
You agree to pay all charges incurred under your account, including applicable taxes, at the prices in effect when the charge is incurred. You represent that you are authorized to use the payment method provided.
If you believe a charge is incorrect, you agree to contact us at ray@rays-caps.com before initiating a chargeback or payment dispute, so that we have an opportunity to resolve the issue. Initiating a chargeback for an order you received and that conforms to its description, or for a delay you consented to, may constitute a breach of these Terms. We reserve the right to dispute fraudulent or unjustified chargebacks and to recover associated costs to the extent permitted by law. This section does not waive any rights you have under your card network's rules or applicable law.
8. Limited Warranty Disclaimer
EXCEPT AS EXPRESSLY STATED BY US IN WRITING OR AS REQUIRED BY APPLICABLE LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, secure, or error-free. Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by applicable law.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO THE SITE OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO US FOR THE PRODUCT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, or for personal injury, so some of the above may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, agents, suppliers, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your breach of these Terms; (b) your violation of any law or the rights of a third party; or (c) your misuse of the Site or any product.
11. Intellectual Property
The Site and its content, including text, graphics, logos, images, and software, are owned by or licensed to the Company and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission.
12. User Submissions
If you send us comments, ideas, suggestions, or other materials, you grant us a worldwide, royalty-free, perpetual right to use, reproduce, modify, and publish them without obligation of confidentiality, compensation, or attribution. You are solely responsible for your submissions and represent that they do not violate any third-party rights or any law.
13. Prohibited Uses
You may not use the Site or any product: for any unlawful purpose; to violate any law or regulation; to infringe intellectual property or other rights; to harass, abuse, or harm others; to submit false information; to transmit malware; to collect others' personal information; to scrape, spider, or crawl the Site; or to interfere with or circumvent the Site's security. We may terminate your access for any violation.
14. Third-Party Links and Tools
The Site may contain links to, or tools provided by, third parties that we do not control. We provide these "as is," without warranty, and are not responsible for third-party content, products, or services. Your use of them is at your own risk and subject to the third party's terms.
15. Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of Section 16.
16. Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS AND LIMITS THE REMEDIES AVAILABLE TO YOU.
(a) Agreement to Arbitrate. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product, whether based in contract, tort, statute, or otherwise, will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules, rather than in court, except as provided below.
(b) Exceptions. Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court for the alleged infringement or misuse of intellectual property.
(c) Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
(d) Jury Trial Waiver. TO THE EXTENT A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND THE COMPANY WAIVE ANY RIGHT TO A JURY TRIAL.
(e) Opt-Out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to ray@rays-caps.com stating your name, order or account information, and intent to opt out.
(f) Venue. Any arbitration or permitted court proceeding will take place in Laramie County, Wyoming, unless applicable law requires otherwise.
If the class action waiver in subsection (c) is found unenforceable, the entirety of this Section 16 will be void, but the rest of these Terms will remain in effect.
17. Force Majeure
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, terrorism, labor disputes, supplier or carrier failures, customs delays, changes in law or tariffs, pandemics, or internet or utility failures.
18. Termination
We may suspend or terminate your access to the Site at any time, with or without cause or notice. Provisions that by their nature should survive termination, including Sections 8 through 16, will survive.
19. Changes to These Terms
We may update these Terms at any time by posting the revised version on the Site with a new "Last updated" date. Your continued use of the Site or placement of an order after changes are posted constitutes acceptance of the revised Terms.
20. Miscellaneous
These Terms, together with the policies incorporated by reference, are the entire agreement between you and us and supersede any prior agreements. If any provision is held unenforceable, it will be severed and the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Headings are for convenience only.
21. Contact
LRH International LLC 2106 House Avenue, Suite 785 Cheyenne, Wyoming 82001 United States Email: ray@rays-caps.com